INTERNET


Want more upload speed? Ask us about adding on a custom upload to your service!


Take your first step toward fast, reliable internet service. AlignTec provides internet services throughout La Plata and Montezuma counties, covering Durango, Bayfield, Ignacio, Cortez and surrounding areas.

AlignTec provides a wireless internet connection to the premises from one of our regional communications towers. Internet service speed plans start at 3Mbps download and 1Mbps upload, and speed availability is dependent on location. To determine if your location can be serviced, and what speeds are available, we must perform a site survey at your address to verify access to one of our towers, and ensure a suitable mounting location for our equipment.

READY?
Here Are The Steps...

SITE SURVEY

Because our service relies on having a clear view of one of our towers, a site survey must be performed before we can provide any definite information about availability and pricing. The fastest way to get the ball rolling is to fill out the site survey form below. This will automatically put you on our survey list. We run surveys at various times throughout the week, and there may be delays due to weather or other unforeseen circumstances. There is no cost for a survey, and you are under no obligation to sign up once the survey is done.

SURVEY RESULTS

After your survey has been completed, one of our staff will email and call with the results. We will inform you that your result was either positive or negative. If we are unable to contact you directly, we will request a call back so that we may give you all the pricing and details for installation and services. This is a good time to ask all your questions.

ORDER

If you are ready to move forward with having service installed, we will create your account and get all the information we need to know what we will be installing for you. A valid credit card is required at this time, however nothing is charged to your card until after the installation is completed and your new service is verified working. Even though you've provided a credit card, you may opt to pay by check at the time of installation.

PROVISIONING

Once your order is placed, we will provision and program the equipment needed for your service. This phase typically takes 2 to 3 days, and there may be longer delays if equipment is backordered although we do everything in our power to avoid this.

SCHEDULING

After your equipment is ready, it will be passed on to one of our installers who will then get in contact with you to schedule your installation date and time. We have multiple installers and rarely do installation schedules get longer than one week.

Once installed, your service is ready for your enjoyment.

THE FIRST STEP TOWARD BETTER SERVICE...
Submit a complimentary site survey request today!